Quidget Overview

Ready to streamline your customer support and sales? Quidget is an AI-powered assistant designed to automate routine inquiries, slash response times, and significantly reduce support overhead. It learns from your existing resources like your website and FAQs to handle a large portion of common questions, seamlessly handing off more complex issues to your human team when necessary.

Quidget Key Features

Automated Customer Support: Resolves up to 80% of routine tickets automatically, freeing up your support staff for more critical tasks.
Reduced Response Times: Provides instant answers to customer questions, improving overall customer satisfaction.
Cost Savings: Significantly cuts down on support costs, with potential annual savings of over $94K.
No-Code Setup: Get started in minutes without any coding required, making it accessible for businesses of all technical backgrounds.
Omnichannel Integration: Connects with your website and popular messaging apps like WhatsApp, Slack, Telegram, and Viber to meet customers wherever they are.
Multi-Language Support: Assists customers in over 45 languages, ensuring a global reach without the need for explicit training in each language.
Seamless Human Handoff: Intelligently escalates conversations to human agents when needed, ensuring customers always receive the appropriate level of support.
Integrates with Existing Tools: Works seamlessly with platforms you already use, such as Zendesk, Freshdesk, Slack, WhatsApp, and Calendly.
Secure and Compliant: Built with security as a priority, meeting high standards for data protection, including GDPR, ISO, and PCI compliance.