Chatra

Chatra Overview

Chatra is your all-in-one solution for engaging with website visitors and customers, offering live chat, chatbots, email, and social media messaging for businesses. Now proudly a Brevo company, Chatra empowers over 45,000 businesses and online stores to foster strong customer relationships and accelerate growth. It's designed to help you answer questions, solve problems, and ultimately boost your conversions with ease.

Chatra Key Features

• Live Chat & Messenger Mode: Engage with your website visitors in real-time through instant live chat, or utilize the convenient messenger mode to respond to messages whenever it suits you.
• Multichannel Messaging Dashboard: Consolidate all your customer communications into a single, intuitive dashboard. Connect your email inbox, Facebook Business Page, and Instagram to manage conversations effortlessly.
• Real-time Visitor Monitoring: Gain valuable insights by monitoring visitors currently on your website. View their browsing history and location to craft personalized greetings and messages.
• Sales Enhancement Tools: Drive more sales by swiftly answering customer questions, addressing concerns, and identifying opportunities for cross-selling and upselling, increasing both orders and average order value.
• Chatbot Automation: Automate routine tasks and support your marketing efforts with smart chatbots. Collect visitor contact details, gather consent, and provide instant answers to FAQs, reducing your team's workload.
• Mobile Accessibility: Never miss a customer conversation, even when you're away from your desk. Chatra's dedicated mobile apps allow you to communicate and manage chats on the go.