Zeda Overview
Zeda is a comprehensive Product Discovery Platform designed to help teams gather and analyze customer feedback seamlessly. Its primary goal is to transform customer insights into actionable product strategies, ensuring that companies can develop products that meet real customer needs. Zeda is especially beneficial for product teams, customer success teams, sales, and marketing departments that aim to enhance collaboration and drive product development based on genuine user feedback.
Zeda Key Features
- Voice of Customer (VoC) Integration
Seamlessly centralize and capture customer feedback from various sources, including Slack and Intercom, enabling you to hear every voice that matters. - AI Product Insights
Leverage artificial intelligence to auto-capture critical insights, generate reports, and prioritize features that have a direct revenue impact, thus eliminating guesswork in product decisions. - Impact-First Roadmaps
Create strategic roadmaps that focus on maximizing revenue. Zeda offers customizable templates and tools to automate roadmap management, ensuring that your product strategy aligns with customer needs. - Customer Feedback Collection
Utilize smart in-app widgets and custom portals for engaging users directly, ensuring a steady influx of feedback to shape product direction. - Integration with 5000+ Tools
Effortlessly connect Zeda with your existing CRM and communication tools to unify customer data and insights, facilitating better decision-making across teams. - Feedback API
Automatically capture user feedback from customer conversations, allowing teams to stay updated with real-time insights into user experiences.
Zeda is trusted by leading organizations including Microsoft, PayPal, and Twilio, making it a go-to platform for teams looking to innovate and drive success through informed product development.
