Smartling

## Smartling Overview

Smartling is an intelligent AI translation platform designed to power global growth. It makes localization extraordinarily productive by combining advanced AI with robust translation management. This platform helps businesses integrate with their existing tech stack, automate workflows, and scale translations efficiently, significantly reducing both costs and turnaround times compared to traditional methods. Whether you're a localization expert or managing translation for marketing or product teams, Smartling's comprehensive system addresses your organization's entire range of translation needs, delivering high-quality, AI-enabled translations with guaranteed satisfaction.

Smartling Key Features

• AI-Powered Translation Platform: Leverage LLM-powered translations and orchestrate with over 20 different large language models and machine translation engines for on-brand, instant translations in proven workflows. Smartling's LanguageAI system enhances post-editing, ensures tone enforcement, mitigates hallucinations, and applies brand safety filters.
• Comprehensive Translation Management System (TMS): Access an all-in-one platform for translation orchestration, designed to meet the diverse needs of your entire organization and centralize efforts across all content platforms with unlimited users and collaboration tools.
• Extensive Integrations and Automation: Seamlessly connect Smartling to your existing tech stack with 50+ pre-built connectors for CMSs, CRMs, marketing tools, code repositories, and cloud storage, alongside open APIs and a world-class translation proxy. Automate up to 99% of your translation process, from content detection to auto-publishing.
• Advanced Translator Tools: Utilize feature-rich CAT (Computer-Assisted Translation) and transcreation tools that offer advanced visual context, helping translators deliver precise and culturally relevant content.
• Robust Quality Assurance (LQA): Assess, manage, and enhance translation quality with in-platform Linguistic Quality Assurance tools, AI-powered quality checks (including tone, punctuation, and brand consistency), glossary enforcement, and intelligent human review, backed by a 98% MQM quality guarantee.
• Real-time Analytics: Gain valuable insights into your translation performance with real-time dashboards that detail efficiency, costs, and quality metrics.
• Global Support and Services: Benefit from a comprehensive support system that includes dedicated Customer Success Managers, certified project managers, 24/7 technical support, and expert solution architects, ensuring your translation projects run smoothly.
• Enterprise-Grade Security and Compliance: Operate with confidence knowing Smartling adheres to strict data protection protocols, holding certifications like SOC 2 Type II, HITRUST, HIPAA, PCI DSS Level 1, GDPR-compliance, ISO 17100, and ISO 9001:2015.
• Full Ownership of Linguistic Assets: Retain complete ownership of your translation memories, glossaries, style guides, and all translated content, allowing for easy export and ensuring no vendor lock-in.