Sensely Overview
Sensely is an empathy-driven conversational platform that leverages AI to enhance user experiences, improve brand preference, and influence behavior. They combine advanced AI with an engaging avatar for interactions, aiming to increase access, lower costs, and improve health outcomes for their clients. Sensely is now part of Mediktor, creating a leading global provider of AI-based healthcare solutions.
Sensely Key Features
- AI-Powered Conversational Platform: Utilizes an empathy-driven approach to engage users. Features an avatar-based interface, which users often prefer over text, leading to more accurate responses.
- Content and Language Capabilities: Offers a library of skills powered by trusted content from sources like Mayo Clinic and NHS. Employs industry-specific Natural Language Processing (NLP) and Natural Language Generation (NLG) for intelligent conversations.
- Health Management Solutions: Provides modules for wellness, acute health, and chronic condition management. Integrates with health networks and features like AskFirst from NHS.
- Navigation and Customer Service: Streamlines task management with 24/7 on-demand access. Offers easy integration for navigation and customer service tasks.
- Engagement and Personalization: Collects user preferences through its Insight Engine for personalized experiences. Provides real-time dashboards with insights into user behavior. Allows for the creation of custom conversations using simple design tools.
- Multi-Channel Accessibility: Can be deployed across various platforms including web widgets, mobile apps, SMS, WhatsApp, Facebook Messenger, WeChat, and others.
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