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What is Parabolic?

Parabolic is an AI assistant designed specifically for customer support. It offers a range of features to enhance customer service and streamline support processes. This tool is trained on your support data, allowing it to provide accurate and relevant responses to customer queries. Parabolic is embedded within your existing ticketing software, such as Intercom, Zendesk, or Helpscout, making it easy to integrate into your workflow.

Key Features of Parabolic

  • Embedded within existing ticketing software
  • Human-in-the-loop functionality for agent verification
  • Ability to answer rarely asked questions (RAQs)
  • Multistep conversation navigation
  • Upsell mode for sales support
  • Automatic categorization of incoming questions

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