My AskAI

My AskAI Overview

My AskAI is a high-performance AI customer service agent designed to integrate seamlessly with your existing helpdesk to automate ticket resolution. Trusted by over 250 eCommerce and SaaS businesses, it helps support teams resolve over 75% of their tickets automatically. The platform is built for rapid deployment, allowing companies to go live in under an hour without requiring any developer intervention.

My AskAI Key Features

• Native Helpdesk Integration: Connects directly with Intercom, Zendesk, Gorgias, Freshdesk, and HubSpot to handle support tickets within your existing workflow.
• Knowledge Sync & Training: Automatically syncs with help center articles, websites, and internal SOPs from Notion or Google Drive while training on historic support tickets for accuracy.
• Intelligent Escalation: Features a seamless handoff to human agents when complex queries arise, ensuring customers always receive the help they need.
• Automated Self-Learning: The AI reviews human replies after an escalation to learn new information and can even generate help articles from these manual responses.
• Tasks & Business Data: Connects to CRMs and APIs to resolve complex queries regarding customer orders, subscriptions, and account status.

With a cost-effective flat rate of just $0.10 per ticket handled and SOC 2 compliance, My AskAI offers a professional and secure way to scale customer support without increasing headcount.