Loman Overview
Loman is a 24/7 AI phone agent specifically designed for the restaurant industry. Its primary purpose is to ensure that restaurants never miss a call, efficiently handling tasks such as answering calls, taking orders, booking reservations, and addressing customer inquiries. Loman is tailored for restaurant owners and managers looking to streamline their operations, improve customer satisfaction, and maximize revenue without the overhead costs associated with additional staff.
Loman Key Features
- AI Phone Orders
- Loman effectively takes phone orders, understands the menu, and can answer complex inquiries, seamlessly integrating with your restaurant's point of sale to free up staff for in-house operations.
- Custom Training
- Can be trained on your specific business information, enabling it to provide accurate answers to customer questions about the menu, dietary restrictions, and more.
- Advanced Routing
- Capable of handling multiple calls simultaneously and easily transferring calls to human staff when necessary, ensuring every customer gets the assistance they need.
- Integrations
- Integrates seamlessly with popular restaurant POS systems like Square, Toast, and Clover, allowing real-time order synchronization directly into restaurant workflows.
- Reservations
- Facilitates easy table bookings around the clock, removing the hassle of wait times and enhancing customer satisfaction.
- 24/7 Availability
- Operates continuously, ensuring that your restaurant's phone lines are never unattended, capturing every potential lead without missing a beat.
- Call Recording & Transcript
- Offers recording and transcription of calls for quality assurance and training, helping restaurants continually improve their service.
- Bilingual Support
- Provides services in multiple languages, breaking down barriers and qualifying leads regardless of the customer's language.
- Inbound Call Analytics
- Analyzes call data to track leads generated and assess closing rates, giving restaurant owners valuable insights to improve their performance.
- Warm Call Transfers
- Ensures smooth hand-offs to your sales team when they are available, ensuring that leads are captured effectively.
Loman has proven to transform restaurant operations, being trusted by various restaurant owners who have experienced increased efficiency and revenue.
