HeiChat: ChatGPT Sales Chatbot is a Shopify app designed to enhance online customer service and sales through the power of AI chat technology. Launched on April 26, 2023, this app integrates with Shopify stores to provide 24/7 customer support, product recommendations, and order tracking assistance. It utilizes advanced AI models, including GPT-3.5, GPT-4, and Claude3, to handle a wide range of customer inquiries efficiently.
The chatbot supports over 95 languages, making it accessible to a global audience. Store owners can also upload PDF or TXT files to the chatbot’s knowledge base, allowing for the training of a customized AI tailored to their specific store needs. This feature ensures that the chatbot is always up-to-date with the store’s product listings and policies, providing accurate and helpful responses to customer queries.
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