hamming

hamming Overview

Hamming is an enterprise-grade voice agent testing and production monitoring platform designed to ensure reliability for AI-driven communication. Built by experts from Tesla and Citizen, Hamming provides the essential infrastructure needed to move voice agents from prompt to production with confidence. It serves high-growth startups and enterprises in regulated industries like banking and healthtech, offering a "flight simulator" environment to stress-test AI agents before they interact with real customers.

hamming Key Features

• At-Scale Automated Testing: Effortlessly run thousands of concurrent calls to simulate real-world conditions, including background noise, various accents, and interruptions, ensuring 99% production reliability.
• AI-Powered Scenario Generation: Automatically generate hundreds of test cases based on your agent prompts, eliminating the bottleneck of manual quality assurance.
• Comprehensive Performance Metrics: Track over 50 built-in metrics such as time-to-first-word, turn-taking latency, hallucinations, sentiment, and compliance to pinpoint performance gaps.
• Production Monitoring & Replay: Convert live production failures into replayable test cases with a single click, allowing teams to catch regressions and iterate on prompts without risk.

With native integrations for popular stacks like LiveKit, Retell, and ElevenLabs, Hamming enables teams to achieve SOC 2 and HIPAA-compliant monitoring while reducing engineering onboarding time to minutes.