Fiddler AI is a prominent player in the field of AI observability, founded in 2018 and headquartered in Palo Alto, California. The company specializes in providing a comprehensive AI Observability platform designed to enhance the monitoring, analysis, and improvement of machine learning (ML) models and large language models (LLMs). With a focus on operationalizing AI with trust and transparency, Fiddler AI addresses the unique challenges faced by organizations in managing their AI systems effectively.
The core offering of Fiddler AI is its AI Observability platform, which provides a unified environment for managing ML models and LLM applications. This platform centralizes controls and delivers actionable insights, enabling organizations to build stable and secure AI systems at scale. By operationalizing AI, Fiddler AI helps businesses navigate the complexities of ML and LLM deployments.
Fiddler AI’s Model Performance Management feature empowers various teams, including data science, MLOps, and compliance, to monitor and improve ML deployments. The platform integrates deep explainable AI (XAI) and analytics, allowing organizations to develop advanced capabilities over time. This feature is essential for establishing a framework for responsible AI practices, ensuring that AI systems are not only effective but also ethical.
Fiddler AI emphasizes the importance of responsibility and governance in AI. The platform helps organizations reduce costs and increase return on investment (ROI) while maintaining robust governance practices. By providing a unified platform for LLM and MLOps, Fiddler AI eliminates the challenges associated with homegrown systems and open-source components, making it easier for companies to manage their AI initiatives.
Fiddler AI has established a significant integration with Amazon Bedrock, which allows data science and AI teams to build, deploy, and continuously monitor LLM and generative AI applications at scale. This integration streamlines the LLMOps process, from development to monitoring, thereby reducing risks associated with AI. By ensuring the robustness, safety, privacy, and correctness of LLMs, Fiddler AI enhances the overall reliability of AI systems.
The company is committed to providing exceptional support, offering 24/7 global assistance and personalized customer service. Fiddler AI’s team of data science experts is dedicated to ensuring positive AI outcomes for their clients, making it easier for organizations to navigate the complexities of AI observability.
Fiddler AI addresses several critical challenges faced by organizations in the realm of AI. By providing tools for monitoring and analyzing ML models, the platform helps companies detect issues such as hallucinations, personally identifiable information (PII), and toxicity in AI outputs. This capability is crucial for maintaining the integrity and reliability of AI systems, ultimately leading to better decision-making and improved business outcomes.
The Fiddler AI platform is versatile and can be applied across various stages of AI development, from pre-production to production. It is utilized by Fortune 500 companies to deliver high-performance AI solutions while ensuring responsible governance. The platform provides actionable insights that help organizations improve key performance indicators (KPIs) such as cost control, revenue impact, mean time to identify (MTTI), and mean time to recover (MTTR).
Fiddler AI stands out as a comprehensive solution for organizations looking to enhance their AI observability practices. With its robust features, commitment to responsible AI governance, and seamless integration capabilities, Fiddler AI is well-equipped to help businesses navigate the complexities of modern AI deployments. By leveraging Fiddler AI, organizations can ensure that their AI systems are not only effective but also trustworthy and transparent.
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