Enterpret Overview
Enterpret is an innovative AI-powered agent designed to detect, analyze, and alert organizations about emerging issues in customer feedback in real-time, operating 24/7. It's a game-changer for product and customer experience leaders striving to transform scattered customer insights into coherent actions. By consolidating feedback from various channels, Enterpret allows users to understand customer sentiments and needs, fostering better decision-making and product innovation.
Enterpret Key Features
- Unified Feedback Repository: Eliminate data silos by centralizing customer feedback into a single, easily accessible source of truth.
- Integrations: Seamlessly connect with any application that gathers customer insights, ensuring a comprehensive understanding of user feedback.
- Customer Knowledge Graph: Utilize a custom taxonomy that adapts to your needs, delivering deeper insights into customer interactions and sentiments.
- Wisdom BETA: An intuitive co-pilot that provides instant customer insights through an easy-to-use chat interface, saving users time and effort.
- Actionable Insights: Quickly obtain credible insights that you can act on, transforming feedback into tangible changes in products and services.
- Close the Loop: Implement changes based on feedback to drive product outcomes, closing the feedback loop effectively.
- Synced Users and Accounts: Connect user feedback directly to revenue, helping teams understand the financial impact of customer insights.
- Quality Monitor Agent: Detect potential issues early to avert crises before they escalate, ensuring continuous improvement in customer experience.
Trusted by industry leaders like Canva, Notion, and Apollo, Enterpret is revolutionizing how organizations interpret customer feedback, empowering them to prioritize and act on what matters most.
