Brand24

AI social listening with real-time monitoring & sentiment analysis

Brand24 Overview

Brand24 is an AI social listening tool designed to help you protect your brand reputation, measure brand awareness, analyze competitors, and discover crucial customer insights. This AI-powered platform provides real-time access to mentions across over 25 million online sources, including social media, news, blogs, videos, forums, podcasts, and reviews, allowing you to stay ahead of the curve.

Brand24 Key Features

Comprehensive Online Monitoring: Track mentions across 25 million online sources in real-time, covering social media, news, blogs, videos, forums, and review sites.
Advanced Sentiment Analysis: Utilize AI-powered sentiment analysis to categorize mentions as positive, negative, or neutral, helping you understand public perception.
Brand Awareness & Reach Tracking: Measure your brand's presence, track reach, and engagement to evaluate marketing efforts and benchmark against competitors.
Customer Insights: Gain deep understanding of what people like or dislike about your company from online conversations to make informed business decisions.
Hashtag Performance Measurement: Monitor hashtag reach and volume to track campaign effectiveness and find relevant influencers.
Automated Reporting & Collaboration: Create detailed reports on PR coverage, share statistics, and insights seamlessly with your team.
AI-Powered Language Detection & Context: Benefit from AI that supports 108 languages and distills numerous brand mentions into actionable word clouds.
Dedicated Customer Support: Access world-class customer service with over 80 specialists ready to assist you.