Botsonic

Custom AI chatbot builder with multilingual & omnichannel support

Botsonic Overview

Botsonic helps you create custom AI chatbots for your website in minutes. It scans your website, files, and help center content to automatically handle up to 70% of customer queries, transforming engagement, support, and sales. Leverage your own data to deliver precise, verifiable responses and provide an authentic customer experience in over 50 languages across multiple channels.

Botsonic Key Features

Quick Custom Chatbot Creation: Build a personalized AI chatbot for your website in minutes, ready to engage customers and automate interactions.
Data-Driven Training: Instantly train your AI agent by scanning your website, files (PDFs, Word, Excel), and help center, or by syncing with platforms like Google Drive, Confluence, and Notion.
Automated Query Resolution: Automatically handle up to 70% of customer questions, employee queries, and sales interactions with precise, verifiable, and instant responses.
Multilingual Support: Serve global customers in over 50 languages, providing authentic and inclusive experiences across various channels.
Omnichannel Integration: Deploy your AI chatbot across the web, WhatsApp, SMS, Facebook Messenger, Slack, Zapier, and more for a unified customer experience.
Brand Customization: Personalize your AI agent's appearance and conversational tone with your brand's logos, colors, and unique voice.
Seamless Live Agent Handoff: Ensure complex queries receive human attention with smooth transitions to live support agents.
Performance Monitoring & Insights: Track, analyze, and optimize your AI agent's performance with real-time data and actionable insights to improve customer satisfaction.
Enterprise-Grade Security: Benefit from robust security measures including data encryption, segregation, audit logs, GDPR, SOC 2 Type II, and HIPAA compliance, with a zero-retention data policy for LLMs.
Model Agnostic Flexibility: Botsonic uses a proprietary GPT Router to dynamically switch between multiple AI models, ensuring fast, high-quality outputs and reliable service.