Assort Health

Assort Health Overview

Assort Health is a leading AI voice agent platform specifically designed to transform patient access and administrative workflows in the medical industry. Unlike traditional IVR systems that merely route calls, Assort's AI agents are trained on over 125 million patient interactions to actualize and resolve inquiries. Whether it is a busy orthopedic clinic or a large health system, Assort Health provides a seamless 24/7 front-office experience that eliminates hold times and significantly boosts practice revenue.

Assort Health Key Features

• AI-Powered Appointment Scheduling: Automate complex scheduling tasks across multiple providers and specialties, ensuring patients are precisely guided through clinical protocols and care journeys.
• Proactive Outbound Outreach: Drive patient engagement and close care gaps with automated outbound campaigns designed to book follow-ups and clarify medication instructions.
• Deep EHR & PMS Integration: Seamlessly connect with over 15 industry-standard platforms, including highly robust integrations with systems like Athena, to synchronize patient data in real-time.
• Intelligent Triage and Routing: Efficiently handle patient intake, insurance eligibility verification, and triage requests to ensure every patient is directed to the right level of care without human intervention.

By automating the entire patient journey—from the first call to follow-up care—Assort Health allows clinical staff to move away from phone queues and focus on delivering high-quality patient care, resulting in higher patient satisfaction scores and increased labor capacity.